The Mautner Project respects your privacy. This Privacy Statement informs you of our privacy practices and of the choices you can make about the way your information is collected online and how that information is used. Because the Mautner Project wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices to you, the user.

Websites covered by this Privacy Policy

This privacy policy applies to all Mautner Project-owned websites and domains and the websites and domains of our wholly owned subsidiaries (“Mautner Project Website”), except that a privacy policy or statement posted on Mautner Project websites specific to a particular Mautner Project program or service will apply instead of this Privacy Statement.

Links to non-Mautner Project websites

This and other Mautner Project websites may provide links to third-party websites for your convenience and information. If you access those links, you will leave the Mautner Project website. The Mautner Project does not control those sites or their privacy practices, which may differ from Mautner Project’s practices. We do not endorse or make any guarantee for third-party websites. The personal data you choose to provide to or that is collected by these third parties is not covered by the Mautner Project’s Privacy Statement. We encourage you to review the privacy policy of any company before submitting your personal information.

If you have any questions about this Privacy Policy, you may direct your questions to info@mautnerproject.org.

Information we provide

We offer a number of services that do not require you to register for an account or provide any personal information to us such as information about our direct services, programming, and events. In order to provide our full range of services, we may collect, export and use personal information with adequate notice and consent, along with required filings with data protection authorities, when applicable. For example, when you order products or services, ask for personal assistance in health-related personal matters, join or ask for more information about a support group, enter contests or participate in surveys, subscribe to marketing or support materials, or apply for a job at the Mautner Project, we will ask you to provide personal information to complete these transactions. The types of personal information you provide to us on these pages may include contact information such as your name, address, telephone number and email address; financial information such as your credit card number; and other unique information.

In addition to the information you provide, the Mautner Project may also collect information during your visit to a Mautner Project website through our automatic data collection tools which include web beacons, cookies, embedded web links, and other commonly used information-gathering tools. These tools collect certain standard information that your browser sends to our website such as your browser type and language, access times, and the address of the website from which you arrived at a Mautner Project website. They may also collect information about your Internet Protocol (IP) address, clickstream behavior (i.e., the pages you view, the links you click, and other actions you take in connection with Mautner Project websites) and product information. An IP address is a number that is automatically assigned to your computer whenever you are surfing the Web, allowing Web servers to locate and identify your computer. Computers use IP addresses to communicate on the Internet, allowing users to browse and shop. The Mautner Project may also use some of these automatic data collection tools in connection with certain emails sent from the Mautner Project and therefore may collect information using these tools when you open the email or click on a link contained in the email.

The Mautner Project also collects information from commercially available sources that it deems credible. Such information may include your name, address, email address, and demographic data. The information the Mautner Project collects from its commercial sources may be used along with the information the Mautner Project collects when you visit Mautner Project websites. For example, the Mautner Project may compare the geographic information acquired from commercial sources with the IP address collected by automatic data collection tools to derive your general geographic area.

How we use your information

The information the Mautner Project collects to understand your needs and interests helps the Mautner Project deliver a consistent and personalized experience for current and future programming, events, in-person and website services. For example, the Mautner Project may use your information to:

• assist you in completing a transaction or order;
• communicate with you about products, programming, events, or services;
• provide service and support;
• update you on new services and benefits;
• provide personalized promotional offers;
• select content to be communicated to you;
• personalize some Mautner Project websites;
• allow you to participate in contests and surveys; and
• contact you for market research regarding Mautner Project products or services.

We will give you the opportunity to choose your privacy preferences regarding the communications we send.

Credit card information is used only for payment processing and fraud prevention. Credit card information and other sensitive personal information required to process a credit decision is not used for any other purpose by our financial services providers or Mautner Project and will not be kept longer than necessary for providing the services, unless you ask us to retain your credit card information for future purchases. The Mautner Project currently uses PayPal to process and post any and all credit card and checking account payments, and is therefore not responsible for what PayPal’s privacy practices include. You may visit their website at www.paypal.com to find out more about this third-party payment processing firm.

How we share your information

The Mautner Project will not sell, rent or lease your personal information to others except as described in this statement. The Mautner Project shares your personal information in the following ways:

The Mautner Project retains service providers and suppliers to deliver complete products, services and customer solutions and to assist the Mautner Project with marketing and communication initiatives. These providers and suppliers include for example, credit card processors, providers of customer support or live-help, email service providers, automated data processors, and shipping agents. Suppliers and service providers are required by contract to keep confidential the information received on behalf of the Mautner Project and may not use it for any purpose other than to carry out the eservices they are performing for the Mautner Project.

From time to time, Mautner Project participates in marketing initiatives with other organizations or companies. As part of these initiatives, certain Mautner Project services and marketing communications are delivered at the same time as those from other organizations or companies. Some of these services and communications offer you the option to share information with both the Mautner Project and the other companies participating in these initiatives. For example, you may receive marketing communications from the Mautner Project and other companies or entities or have the opportunity to register online for products or services from multiple companies. If you choose to provide personal information only to the Mautner Project, the Mautner Project will not share this information with the other companies participating in that marketing initiative. If you choose to provide personal information to the other companies, that information will be handled according the privacy policy of those companies.

The Mautner Project will require the export of your personal information to other Mautner-owned business entities in accordance with this Statement to satisfy your request. Such export is a requirement of providing the information to the Mautner Project.

Except as described in this Statement, the Mautner Project will not share the personal information you provide to the Mautner Project with non-Mautner Project third parties without your permission, unless to: (a)respond to duly authorized information requests of the police and governmental authorities; (b) comply with any law, regulation, subpoena, or court order; (c) help prevent fraud or to enforce or protect the rights and properties of the Mautner Project or its subsidiaries; or (d) protect the personal safety of Mautner Project employees and third parties on Mautner Project property.

Circumstances may arise where, whether for strategic or other business reasons, Mautner Project decides to sell, buy, merge, or otherwise reorganize businesses. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or the receipt of it from sellers. It is Mautner Project’s practice to seek appropriate protection for information in these types of transactions.

Children’s privacy

The Mautner Project does not knowingly collect information from children under the age of 13, and does not target its websites to children under 13. We encourage parents and guardians to take an active role in their children’s online activities and interests.

Subscription communications

Subscription communications include email newsletters, updates, etc. that may be expressly requested by you or which you consented to receive. After you request such communications, you may opt out of receiving them by using one of the following methods:

• select the email “opt out” or “unsubscribe” link, or follow the opt-out instructions included in each subscription communication
• Write to the Mautner Project at info@mautnerproject.org. Be sure to provide your name, email and postal address, and specific relevant information about the Mautner Project subscriptions that you no longer wish to receive.

Please be aware that when you opt out of receiving certain subscription communications, it may affect the services you have chosen to receive from the Mautner Project where accepting the communications is a condition of receiving the services.

Access to accuracy of your information

The Mautner Project strives to keep your personal information accurately recorded. We have implemented technology, management processes and policies to help maintain data accuracy. The Mautner Project provides individuals with reasonable access to personal information that they provided to the Mautner Project and the reasonable ability to review and correct it or ask for anonymization, blockage, or deletion, as applicable. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as requiring you to identify your name, address, or phone number before granting access to your data. To view and change the personal information that you directly provided to the Mautner Project you can return to the web page where you submitted the information and follow the instructions on that webpage or contact the Mautner Project at info@mautnerproject.org.

The Mautner Project takes seriously the trust you place in us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of information, the Mautner Project utilizes appropriate physical, technical and administrative procedures to safeguard the information we collect.

We use ourselves, or employ the use of third-party Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive information such as credit card information. SSL encryption is designed to make the information unreadable by anyone but us or our third party payment collection agencies. This security measure is working when you see the symbol of either an unbroken key or a closed lock (depending on your browser) at the bottom of your browser window.

Credit card numbers and/or checking account information is used only for processing payments and are not used for other purposes. As part of real time payment processing, the Mautner Project subscribes to a fraud management service. This services gives you and the Mautner Project an extra level of security to guard against credit card fraud and to protect your financial data.

Changes to this statement

If we change our privacy statement, we will post the revised statement here, with an updated revision date. If we make significant changes to our statement, we may also notify you by other means, such as sending an email or posting a notice on our home page.

Contacting Us

We value your opinions. If you have comments or questions about our privacy statement, please send them to info@mautnerproject.org or write to us at the following address:

The Mautner Project: The National Lesbian Health Organization
1875 Connecticut Avenue, NW
Suite 710
Washington, DC 20009